This Privacy Policy describes how your personal information is collected, used, and shared when you visit or purchase a tree in carbonreserve.earth (the "Site").

THE PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. When we talk about "Personal Information" in this Privacy Policy, we are talking both about Device Information and Order Information. Additionally, as you browse the Site, we collect information about the individual web pages that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as "Device Information."

We collect Device Information using the following technologies:

• "Cookies" are data files that are placed on your device or computer and often include an anonymous unique identifier. You can find more information about cookies and how to disable them here
• "Log files" track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
• "Web beacons," "tags," and "pixels" are electronic files used to record information about how you browse the Site.

HOW WE USE YOUR PERSONAL INFORMATION

When you purchase a tree, as part of the buying and selling process, we collect the personal information you give us such as your name, address, and email address. We save this information in order to have a record of who has made the purchases, to aggregate total number of trees per person, and so that we can send out information about the project and receipts as needed. We will never trade, share, or sell your personal data with anyone. Should we become aware of any kind of breach in our data systems where your personal information may be compromised, we will immediately notify you.

When you browse our website, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

We also use the Device Information mentioned above to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

We also use Google Analytics to help us understand how you use the Site to make the website even better. You can read more about how Google uses your Personal Information here. You can also opt-out of Google Analytics here.

Additionally, we may use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s ("NAI") educational page here. You can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal here.

EMAIL COMMUNICATIONS

When you provide us with personal information to complete a transaction, sign up for our newsletters or write us an email, your information will be stored in our email platform so that we can send you project updates, news, or other messages via email. When you take certain actions, such as making your first tree purchase, you will be tagged in our system to receive some automated communications based on those actions. This helps ensure that you get only the most appropriate emails, and that we can properly categorize individuals to receive content relevant to you. Our emails are generally sparse and we take care not to bombard you with too much information or marketing. You can unsubscribe at any time at the bottom of any email, or simply contact us in order to be removed from these lists.

CONSENT

When you provide us with personal information to make a transaction, verify your credit card, or use a web form to receive information, we imply that you consent to our collecting it and using it for that specific reason. If you would like to withdraw your consent or request that we delete your personal information at any time, you may **contact us** to let us know.

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please **contact us** .

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above.

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service. We will never disclose your personal information publicly.

PAYMENT

Carbon Reserve uses external payment collection providers. As stripe.com is our payment provider then please see Stripe’s Privacy Policy here. 

SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

COOKIES

A cookie is a small amount of information that’s downloaded to your computer or device when you visit certain websites. Specific information of the cookies used is accessible in Cookie Policy.

AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. If our website is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

QUESTIONS AND CONTACT INFORMATION

If you would like to access, correct, amend, or delete any personal information we have about you, register a complaint, or simply want more information, contact our support team here. You can also contact us at the address below.

GreenDeal Carbon Reserve Team